Remote Customer Success Advocate

Anteriad; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work from home

Flexible PTO

Training & development with LMS access

Career mentoring

Job summary

Anteriad is seeking a Customer Success Representative to serve as the primary advocate for our customers, coordinating with sales and operations to set up, manage, and optimize campaigns across our B2B data services.

You will build relationships with international clients, including Fortune 500 and venture-backed firms, while working remotely with occasional travel for meetings if goals are met.

Qualifications

• Experience in customer-facing SaaS roles is preferred.
• Strong communication and collaboration across teams are essential.
• Ability to manage multiple campaigns and customer requests simultaneously.

Responsibilities

• Manage and optimize campaigns for B2B clients.
• Act as the primary point of contact between customers, sales, and operations.
• Lead kickoff calls and regular check-ins with customers.
• Prepare and present campaign performance summaries to customers.
• Ensure CRM and campaign management tools reflect live activity.
• Create standard and custom reports from campaign data.

Skills

Customer success

Communication

Organizational skills

Time management

Problem solving

Presentation

Tools

Salesforce

Qlik

Anteriad Marketing Cloud

Job description

Anteriad is seeking a Customer Success Representative to serve as the primary advocate for our customers, coordinating with sales and operations to set up, manage, and optimize campaigns across our B2B data services.

You will build relationships with international clients, including Fortune 500 and venture-backed firms, while working remotely with occasional travel for meetings if goals are met.