Remote Customer Solutions Specialist Salesforce Expert

Talentify

Dayton (OH)

Hybrid

USD 30,000 - 42,000

Full time

8 days ago

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Job summary

Resonetics in Dayton, OH is seeking a customer service specialist to support B2B customers via Salesforce, respond to emails, and assist with quotes and orders. You will ensure accurate data entry and work with internal teams to deliver prompt solutions.

This role requires strong communication, attention to detail, and the ability to thrive in a fast-paced environment. Remote-friendly with occasional weekly commutes to specified locations for meetings and training.

Qualifications

Proven experience in customer service, preferably in a B2B environment.
Experience supporting customers in the Manufacturing Industry.
Ability to learn new technologies quickly.
Exceptional written and verbal communication skills.
Strong attention to detail and ability to manage complex customer requirements.
Comfortable working in a fast-paced and evolving environment.
Team player with a collaborative mindset.
Be able to work remotely with a disciplined and proactive approach.
Available to commute to specified locations up to once a week for meetings or training.

Responsibilities

Manage customer interactions professionally to achieve fast, complete resolutions.
Work within Salesforce CRM to respond to emails and process quotes and orders.
Ensure accurate data entry and management.
Collaborate with internal teams to provide comprehensive customer solutions.
Prioritize tasks effectively in a fast-paced environment.