Remote Customer Service Specialist | Flexible Hours & Benefits

morphiuscorp; San Bernardino (CA); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance reimbursement

Life insurance

Retirement Plan

UNION BENEFITS

Flexible hours

Remote work optional and available

Job summary

morphiuscorp is seeking a Customer Service Representative to schedule appointments and follow up with members who have requested information. The role focuses on one-on-one interactions to ensure members understand available benefits and options.

Ideal candidates will have a career-oriented mindset, excellent customer service skills, and the ability to work independently as well as in a team. Interviews are conducted 1-on-1 via Zoom for safety and convenience.

Qualifications

• Must be a team player.
• Previous customer service and sales experience is a plus.
• Must have strong communication skills.
• Must be personable and comfortable interacting with customers daily.
• Desire to participate in professional development and take on new responsibilities.
• Self-motivated and comfortable working both independently and as part of a team
• Customer service or customer relationship experience

Responsibilities

• Schedule appointments and follow up with members.
• Work one-on-one with members to explain benefits and what is available.
• Assist in ensuring members understand their options and resources.

Skills

Team player

Customer service

Communication

Interpersonal skills

Self-motivated

Independent work

Sales experience

Job description

morphiuscorp is seeking a Customer Service Representative to schedule appointments and follow up with members who have requested information. The role focuses on one-on-one interactions to ensure members understand available benefits and options.

Ideal candidates will have a career-oriented mindset, excellent customer service skills, and the ability to work independently as well as in a team. Interviews are conducted 1-on-1 via Zoom for safety and convenience.