Remote Benefits Advisor | Customer Service & Scheduling

morphiuscorp; Indio (CA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance reimbursement

Life insurance

Retirement Plan

UNION BENEFITS – Our staff also belong

Flexible hours

Remote work optional and available

Job summary

morphiuscorp is seeking a Customer Service Representative to schedule appointments and follow up with members who have requested information. You will work one-on-one with individuals to ensure they understand available benefits.

Applicants should have a service-oriented mindset, excellent communication skills, and the ability to work independently as well as in a team. COVID-safe interviews are conducted via Zoom, and remote work options are available.

Qualifications

• Must be a team player.
• Previous customer service and sales experience is a plus.
• Must have strong communication skills.
• Must be personable and comfortable interacting with customers daily.
• Desire to participate in professional development and take on new responsibilities.
• Self-motivated and comfortable working both independently and as part of a team
• Customer service or customer relationship experience

Responsibilities

• Schedule appointments for members and follow up on information requests.
• Assist members one-on-one to explain available benefits and options.
• Collaborate with team to ensure a smooth member experience.
• Adapt to changing schedules and handle inquiries professionally.

Skills

Team player

Communication skills

Customer service

Self-motivation

Job description

morphiuscorp is seeking a Customer Service Representative to schedule appointments and follow up with members who have requested information. You will work one-on-one with individuals to ensure they understand available benefits.

Applicants should have a service-oriented mindset, excellent communication skills, and the ability to work independently as well as in a team. COVID-safe interviews are conducted via Zoom, and remote work options are available.