Remote Customer Care Specialist, Flexible Schedule

Orro; Killona (LA); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Remote work 100%

Flexible schedule

No cold calling

Comprehensive training

Growth opportunities

Industry-leading technology

Job summary

Medium is seeking self-motivated individuals for a fully remote role that offers flexibility, meaningful client work, and clear opportunities for growth.

You will meet virtually with clients who requested information about benefit options, guide them through enrollment, and deliver professional, compassionate service. Join a supportive team with comprehensive training, mentorship, and a path to advancement based on performance. Interviews are conducted virtually via Zoom.

Qualifications

• Previous customer service or sales experience is an asset but not required.
• Self-motivated and goal-oriented with strong communication skills.

Responsibilities

• Meet virtually with clients who have expressed interest in learning about available benefit options.
• Understand each client's needs and provide personalized guidance.
• Assist clients through the enrollment process with professionalism and care.
• Build lasting relationships by delivering exceptional customer service.

Job description

Medium is seeking self-motivated individuals for a fully remote role that offers flexibility, meaningful client work, and clear opportunities for growth.

You will meet virtually with clients who requested information about benefit options, guide them through enrollment, and deliver professional, compassionate service. Join a supportive team with comprehensive training, mentorship, and a path to advancement based on performance. Interviews are conducted virtually via Zoom.