Remote Customer Service Specialist — EDI/ERP (AS400)

TechDigital Group; Olathe (KS); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Customer Service Support Level 2 to join their remote team. This role involves managing customer communications, scheduling order shipments, and entering orders into an ERP system. Ideal candidates will have a strong background in customer service, proficiency in Microsoft Office, and experience with EDI transactions. The position offers a dynamic work environment where your contributions will enhance customer satisfaction and operational efficiency. If you are self-motivated and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• 3+ years of relevant customer service experience required.
• Proficient in MS Office and EDI transactions.

Responsibilities

• Order entry via EDI into AS400 ERP System.
• Communicate with customers via email and manage schedules.

Skills

Customer Service Experience

Communication Skills

Self-motivation

Professional Attitude

Tools

Microsoft Excel

AS400 ERP System

MS Office

Job description

An established industry player is seeking a Customer Service Support Level 2 to join their remote team. This role involves managing customer communications, scheduling order shipments, and entering orders into an ERP system. Ideal candidates will have a strong background in customer service, proficiency in Microsoft Office, and experience with EDI transactions. The position offers a dynamic work environment where your contributions will enhance customer satisfaction and operational efficiency. If you are self-motivated and ready to take on new challenges, this opportunity is perfect for you.