Remote Customer Service Specialist

Service 1st; Santa Ana (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Service 1st is looking for a dedicated Customer Service Representative who will play a crucial role in assisting customers. This role is remote and offers flexibility as part of our response to the Covid-19 pandemic.

The ideal candidate should have a high school diploma or GED and strong customer service skills, including problem-solving and effective communication. Responsibilities include managing customer inquiries, providing assistance, and ensuring customer satisfaction.

Join us in making a positive impact in the communities where we live and work.

Qualifications

• Ability to read and comprehend instructions and memos.
• Ability to write simple correspondence.
• Ability to present information effectively in small groups.
• Ability to perform basic mathematical calculations.

Responsibilities

• Provide customer service and resolve customer needs.
• Perform computer data entry and inquiry.
• Build relationships with internal and external customers.
• Handle escalated customer requests.

Skills

Customer service skills

Problem-solving

Communication skills

Attention to detail

Basic computer skills

Education

High school diploma or GED

Job description

Service 1st is looking for a dedicated Customer Service Representative who will play a crucial role in assisting customers. This role is remote and offers flexibility as part of our response to the Covid-19 pandemic.

The ideal candidate should have a high school diploma or GED and strong customer service skills, including problem-solving and effective communication. Responsibilities include managing customer inquiries, providing assistance, and ensuring customer satisfaction.

Join us in making a positive impact in the communities where we live and work.