Remote Customer Service/Sales Representative

Agent Alliance; City of Troy (NY); Remote; USD 58,000 - 65,000; Full time

Job summary

An established industry player is seeking a Remote Customer Service/Sales Representative to join their dynamic team. In this role, you will engage with clients to provide supplemental benefits that enhance their family's protection beyond employer coverage. Your entrepreneurial mindset and strong communication skills will be essential as you customize benefit plans and maintain client relationships. With a flexible work schedule and comprehensive training, this position offers a competitive salary and performance-based bonuses, making it an exciting opportunity for motivated individuals looking to thrive in a supportive environment.

Benefits

Medical (BlueCross BlueShield)

Dental, Vision, and Hearing insurance

Company stock options

Retirement benefits

Comprehensive paid training

Monthly performance-based bonuses

Flexible work schedule

Weekly pay with commission

Qualifications

• Great communicators who are ambitious and motivated.
• Ability to customize and adjust benefit plans.

Responsibilities

• Consult with families to explain available options.
• Schedule and conduct virtual meetings with clients.
• Provide attentive customer service and administrative support.

Skills

Communication Skills

Customer Service

Organizational Skills

Sales Skills

Entrepreneurial Thinking

Job description

Join us to apply for the Remote Customer Service/Sales Representative role at Agent Alliance

Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Retirement benefits from renewal income
• Comprehensive paid training program
• Monthly performance-based bonuses
• Weekly pay with a competitive commission structure, averaging $58,000 to $65,000 annually in the first year
• Flexible work schedule with the ability to work from home (offices available for those who prefer in-person work)

Additional Information

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

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