Remote Customer Service Representative – Hotel Bookings

Network Travel Careers

Charlotte (NC)

A distancia

USD 19.000 - 30.000

A tiempo parcial

hace 23 horas
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Ventajas ofrecidas por este puesto de trabajo

Remote work
Flexible scheduling
Training and support
Travel industry tools
Performance-based pay
Travel discounts

Descripción de la vacante

Network Travel Careers is seeking a Remote Customer Service Representative to assist clients with hotel reservations, provide travel information, and deliver outstanding service in a fully remote environment.

You will respond by phone, email, and chat, research options, and maintain organized client records. The role offers flexible scheduling (part-time or full-time), comprehensive training, access to industry tools, and travel perks.

Formación

  • Strong communication and customer service abilities.
  • Ability to work independently in a remote setting.
  • Solid basic computer skills and proficiency with common tools.
  • Interest in travel and hospitality.

Responsabilidades

  • Assist clients with hotel research and booking.
  • Provide pricing, availability, and amenity details.
  • Respond to client inquiries via phone, email, and chat.
  • Maintain organized client records.
  • Participate in virtual training and team meetings.

Conocimientos

Communication skills
Customer service
Remote work
Basic computer skills
Travel interest

Descripción del empleo

Job Title: Remote Customer Service Representative – Hotel Bookings

Location: Remote | United States

Schedule: Flexible (Part-Time or Full-Time)

About The Role

We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.

Responsibilities
  • Assist clients with hotel research and booking
  • Provide accurate details on pricing, availability, and amenities
  • Respond to client inquiries via phone, email, and chat
  • Maintain organized client records
  • Participate in virtual training and team meetings
Qualifications
  • Strong communication and customer service skills
  • Ability to work independently in a remote setting
  • Basic computer proficiency
  • Interest in travel and hospitality
What We Offer
  • Remote work with flexible scheduling
  • Training and ongoing support
  • Access to travel industry tools and resources
  • Performance-based earning potential
  • Travel-related perks and discounts
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