Remote Customer Service Rep | Multi-Channel Support

Marsh McLennan; United States; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Professional development opportunities

Collaborative culture

Career opportunities

Job summary

Marsh McLennan is seeking a talented individual to join our team in Kalispell, MT, or remotely across the United States. The role focuses on responding to standard customer inquiries regarding products and services, ensuring excellent communication and customer service.

The ideal candidate will possess strong attention to detail and be skilled in managing client data. This position offers professional development opportunities and a vibrant culture where collaboration is encouraged.

Qualifications

• Experience handling customer inquiries via phone and email.
• Proven ability to document interactions and track orders.
• Ability to manage multiple inquiries and follow up promptly.

Responsibilities

• Respond to customer inquiries regarding products and services.
• Document and monitor call center communications.
• Track client and product order information.

Skills

Excellent verbal and written communication skills

Strong attention to detail

Customer-service oriented

Tools

CRM systems

Spreadsheets

Job description

Marsh McLennan is seeking a talented individual to join our team in Kalispell, MT, or remotely across the United States. The role focuses on responding to standard customer inquiries regarding products and services, ensuring excellent communication and customer service.

The ideal candidate will possess strong attention to detail and be skilled in managing client data. This position offers professional development opportunities and a vibrant culture where collaboration is encouraged.