Remote Customer Service Pro - Paid Training & Growth

ACC Premiere, LLC.; Tulsa (OK); Remote; USD 19,000 - 28,000; Full time

Job summary

ACC Premiere, LLC. is seeking a Remote Customer Service Representative to support consumers nationwide via phone, social media, live chat and email. You will resolve inquiries, document interactions, and keep CRM/ACD records current from a dedicated home office.

Training is provided on products, systems, and remote workflows; strong communication and problem-solving are essential. This role emphasizes empathy, reliability, and teamwork in a fully remote setting.

Qualifications

• Minimum of 2 years customer service experience in a call center environment.
• Experience supporting brand products and services.
• Excellent written and verbal communication skills.
• Minimum HS diploma, college preferred.
• Experience with diagnosing and troubleshooting.
• Has experience supporting consumer products and/or services.

Responsibilities

• Handle customer inquiries and complaints.
• Document and update customer records based on interactions.
• Maintain a knowledge base of the evolving products and services.
• Increase customer retention by implementing creative problem-solving skills.
• Handle numerous customer inquiries promptly, accurately, and efficiently.

Skills

Customer service

Call center

Communication skills

Problem solving

Data entry

Education

HS diploma

College preferred

Tools

CRM

ACD Tools

Job description

ACC Premiere, LLC. is seeking a Remote Customer Service Representative to support consumers nationwide via phone, social media, live chat and email. You will resolve inquiries, document interactions, and keep CRM/ACD records current from a dedicated home office.

Training is provided on products, systems, and remote workflows; strong communication and problem-solving are essential. This role emphasizes empathy, reliability, and teamwork in a fully remote setting.