Remote Customer Service Manager — Lead, Grow Revenue & Teams

Egreenservices; Florida; Remote; USD 105,000 - 171,000; Full time

Benefits offered by this job

Growth plan

Mentor program

Life benefits

Job summary

Shopping Partners LLC in Hialeah is seeking a Customer Service Manager to lead a high-performing team and drive customer-centric results. The role offers a remote schedule while maintaining a strong on-site presence in Florida, with a compensation range of $105,000 to $171,000 annually and a growth plan.

You will manage client-facing activities, negotiate pricing, chase referrals, and guide customers from interest to invoice while growing revenue for the Florida region.

Qualifications

• 6+ years building trust in a sales/customer-facing role.
• 6 years of learning when to trust the process and when to break it.
• A team player who lifts up colleagues and shares credit.
• An instinct for prioritization when everything is labeled urgent.
• Authorized to work in the United States without sponsorship.
• Calm under the client-focused chaos a manager role tends to generate.

Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Chase down warm referrals before competitors in Hialeah get the call.
• Position Shopping Partners LLC against competitors with clear, differentiated value props.
• Steer Shopping Partners LLC prospects from interest to invoice without friction.
• Carry the FL number and the relationships that make it real.

Skills

Team Leadership

Client relations

Prioritization

CRM Software

Tools

CRM Software

Job description

Shopping Partners LLC in Hialeah is seeking a Customer Service Manager to lead a high-performing team and drive customer-centric results. The role offers a remote schedule while maintaining a strong on-site presence in Florida, with a compensation range of $105,000 to $171,000 annually and a growth plan.

You will manage client-facing activities, negotiate pricing, chase referrals, and guide customers from interest to invoice while growing revenue for the Florida region.