Remote Customer Service Executive | 9-Hour Rotational Shifts

Shining Stars Institution & travels; United States; A distancia; USD 156.000 - 167.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Laptop with i5 processor

Wifi setup

Power backup

Headset

Descripción de la vacante

Multinational BPO is hiring a Customer Service Executive for a Work From Home role. You will handle customer inquiries via calls, emails, or chat, and provide accurate information about products, services, policies, and procedures.

We welcome freshers and experienced candidates with excellent English communication. The shift is 9-hour, rotational, 6 days a week. A laptop with i5, wifi, power backup, and headset are required to start.

Formación

• Excellent English communication skills required.
• Undergraduate or Graduate candidates can apply.
• Freshers and experienced candidates can apply.
• Willingness to work 6 days a week in 247 rotational shifts.

Responsabilidades

• Handle customer queries via calls, emails, or chat according to the process.
• Provide accurate information about products, services, policies, and procedures.
• Resolve customer issues efficiently and ensure a positive experience.
• Maintain professional and courteous communication at all times.
• Understand customer requirements and provide appropriate solutions.

Conocimientos

Excellent English

Educación

Undergraduate / Graduate

Descripción del empleo

Multinational BPO is hiring a Customer Service Executive for a Work From Home role. You will handle customer inquiries via calls, emails, or chat, and provide accurate information about products, services, policies, and procedures.

We welcome freshers and experienced candidates with excellent English communication. The shift is 9-hour, rotational, 6 days a week. A laptop with i5, wifi, power backup, and headset are required to start.