Remote Customer Security Engineer

Zeropath; United States; Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Equity

Global remote work

Job summary

Zeropath seeks a hands-on Security Engineer to be the primary technical contact for customer issues, investigating problems in customer environments and delivering fixes wherever possible. You’ll bring deeper product feedback to engineering, blending debugging with customer-facing support.

Responsibilities include reproducing and resolving bugs, joining proofs-of-concept calls, and creating playbooks as the function scales. Remote, enterprise-focused role with equity.

Qualifications

• Hands-on application security experience with SAST/DAST/SCA.
• Strong coding and debugging skills across multiple languages and stacks.
• Clear communication with security leaders and engineers in customer conversations.
• Reliable organization and responsiveness when managing a queue of active issues.

Responsibilities

• Reproduce, diagnose, and resolve customer-reported bugs, including shipping fixes against customer code when appropriate.
• Join active proof-of-concept calls and follow technical actions through to resolution.
• Escalate product issues that need broader engineering work and share customer feedback with the product team.
• Develop playbooks and tools to support the function as customer demand grows.
• Track issues and respond promptly so technical problems do not stall evaluations or renewals.

Skills

Security experience

Coding & debugging

Communication with security leaders

Organization & responsiveness

Tools

CI/CD pipelines

GitHub

GitLab

Job description

Zeropath seeks a hands-on Security Engineer to be the primary technical contact for customer issues, investigating problems in customer environments and delivering fixes wherever possible. You’ll bring deeper product feedback to engineering, blending debugging with customer-facing support.

Responsibilities include reproducing and resolving bugs, joining proofs-of-concept calls, and creating playbooks as the function scales. Remote, enterprise-focused role with equity.