Remote Customer & Procurement Specialist

Vallen; United States; A distancia; USD 36.000 - 39.000; Jornada completa

Descripción de la vacante

Vallen is seeking a Customer Service Representative (CSR) to work remotely within the United States. The role focuses on purchasing goods and materials to meet the customer's demand while ensuring price, quality, delivery, and reliability standards are achieved.

Responsibilities include handling procurement activities, expediting orders, issuing requisitions, evaluating vendors, tracking orders, resolving payment issues with suppliers, and maintaining strong supplier relationships.

Formación

• High school diploma or equivalent. 1+ years of experience in the field of Procurement preferred.
• Excellent customer service.
• Computer skills and aptitude to learn the various ERP and Inventory Management applications.
• Self-starter with the ability to work independently.
• Strong attention to detail and accuracy.
• Demonstrated strong attention to detail, organizational and execution skills.
• Proficiency with MS-Office products.
• Strong verbal and written communication skills.
• Willing to learn

Responsabilidades

• Perform procurement activities to ensure the customer's current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen's purchasing strategies.
• Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
• Place purchase requisitions and vendor purchase orders.
• Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
• Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
• Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
• Communicate with vendors to resolve problems with timeliness and product quality.
• Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
• Research and resolve account payables nonconformance with suppliers.
• Identify opportunities for and document customer cost savings.
• Follow all Vallen and customer Standard Operating Procedures.
• Adhere to operating practices; ensure worksite is professional, clean and neat always.
• Perform other duties as assigned.

Conocimientos

Customer service

MS Office

ERP systems

Attention to detail

Independent work

Educación

High school diploma

Herramientas

ERP software

Inventory management

Descripción del empleo

Vallen is seeking a Customer Service Representative (CSR) to work remotely within the United States. The role focuses on purchasing goods and materials to meet the customer's demand while ensuring price, quality, delivery, and reliability standards are achieved.

Responsibilities include handling procurement activities, expediting orders, issuing requisitions, evaluating vendors, tracking orders, resolving payment issues with suppliers, and maintaining strong supplier relationships.