Remote Customer Operations Specialist - Email, Chat, & Phone

LC GROUP; New York (NY); Remote; USD 27,000 - 41,000; Full time

Job summary

LC GROUP is seeking a Remote Customer Operations Specialist to support customers via email, chat, and phone in a flexible, fully remote role.

You will resolve inquiries, update records in internal systems, and collaborate with a virtual team to improve processes and customer satisfaction. The position offers a full-time or part-time schedule with options for daily or weekly pay.

Qualifications

• Comfortable using email, chat platforms, and other support tools.
• Clear written and verbal communication skills.
• Reliable internet connection and a quiet workspace.
• Self-motivated, organized, and able to work independently.

Responsibilities

• Provide friendly and professional customer support through multiple channels.
• Respond to inquiries via email, chat platforms, and other support channels.
• Enter and update customer information accurately in internal systems.
• Troubleshoot and resolve customer questions efficiently.
• Collaborate with the team to improve processes and customer satisfaction.
• Flexible schedule with full-time or part-time options.
• Option for daily or weekly pay.
• Opportunity for growth within the team.
• Collaborative virtual environment.
• Work from anywhere and manage your own workflow.

Skills

Customer service

Written communication

Verbal communication

Independent work

Tools

Email platforms

Chat platforms

CRM systems

Job description

Remote Customer Operations Specialist - Email, Chat, & Phone

Join a dynamic remote team as a Remote Customer Operations Specialist. You will assist customers, solve problems, and help keep operations running smoothly while enjoying a flexible schedule. This role allows you to work from anywhere and grow with the team.

Requirements

Comfortable using email, chat platforms, and other support tools.

Clear written and verbal communication skills.

Reliable internet connection and a quiet workspace.

Self-motivated, organized, and able to work independently.

Key Responsibilities

Provide friendly and professional customer support through multiple channels.

Respond to inquiries via email, chat platforms, and other support channels.

Enter and update customer information accurately in internal systems.

Troubleshoot and resolve customer questions efficiently.

Collaborate with the team to improve processes and customer satisfaction.

Flexible schedule with full-time or part-time options.

Option fordaily or weekly pay.

Opportunity for growth within the team.

Collaborative virtual environment.

Work from anywhere and manage your own workflow.

Employer Information

We are an equal opportunity employer and comply with all federal, state, and local employment laws. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.