Remote Customer Experience Specialist - Catering Support

jobspromotor; Atlanta (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k) with employer match up to 9%

Paid time off

Health benefits

Employee travel benefits

Job summary

Delta Airlines is seeking a Customer Service Representative in Atlanta, GA. The role involves assisting customers with Delta services, schedules, and policies while maintaining a positive attitude and professional communication.

It requires a High School diploma and offers full-time hours with competitive pay. Ideal candidates have at least 2 years of customer service experience and are prepared to work in a fast-paced environment.

Qualifications

• High School diploma required.
• 2 years of customer service experience preferred.

Responsibilities

• Handle customer inquiries via phone, email, and chat with a positive, professional attitude.
• Assist customers with questions about Delta services, schedules, and policies.
• Collaborate with team members to resolve issues and escalate when necessary.
• Maintain accurate records of customer interactions and actions taken.
• Support and participate in community outreach and brand-building activities.

Skills

Customer Service

Communication

Teamwork

Education

High School

Job description

Delta Airlines is seeking a Customer Service Representative in Atlanta, GA. The role involves assisting customers with Delta services, schedules, and policies while maintaining a positive attitude and professional communication.

It requires a High School diploma and offers full-time hours with competitive pay. Ideal candidates have at least 2 years of customer service experience and are prepared to work in a fast-paced environment.