Remote Customer Experience Specialist - Bilingual Spanish

RadNet, Inc.; Bismarck (ND); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Free Midco internet and TV

Generous 401(k) match

Paid time away from work

Job summary

RadNet, Inc. is seeking a Customer Experience Specialist in Bismarck, ND to deliver exceptional customer service in a fast-paced call center environment. You will create meaningful connections with customers while efficiently resolving inquiries.

This role offers the flexibility of working from home with all necessary equipment provided, along with a comprehensive benefits package including medical, dental, vision, and free Midco TV and internet.

Qualifications

• Experience in a service, support, or people-focused role.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Provide solutions for product, service, and billing inquiries.
• Handle customer calls for extended periods efficiently.
• Identify and recommend products based on customer needs.

Skills

Bilingual Spanish

Customer service skills

Communication skills

Problem-solving

Education

High school diploma or equivalent (GED)

Tools

Computer and email proficiency

Job description

RadNet, Inc. is seeking a Customer Experience Specialist in Bismarck, ND to deliver exceptional customer service in a fast-paced call center environment. You will create meaningful connections with customers while efficiently resolving inquiries.

This role offers the flexibility of working from home with all necessary equipment provided, along with a comprehensive benefits package including medical, dental, vision, and free Midco TV and internet.