Remote Customer Experience- Email, Chat, Call

Essence Journey; Orlando (FL); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Remote work

Daily pay

Growth opportunities

Job summary

Essence of Work From Home is seeking a dependable Remote Customer Experience Assistant to support daily operations, client communications, and scheduling from a remote setting. The role requires strong organizational abilities and proactive task management to keep processes running smoothly.

Ideal candidates will have prior customer service experience, excellent written and verbal communication skills, and comfort using email, chat, and other virtual tools.

Qualifications

• Must be 18 years of age or older.
• Prior experience in customer service, hospitality, call center, or virtual support roles is preferred.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities in a remote setting.
• Comfortable using email, chat, and other virtual tools for daily communication.
• Must have a reliable internet connection.

Responsibilities

• Communicate with clients and team members through email, chat, and phone.
• Confirm schedules, appointments, and follow-up details.
• Maintain records, update internal systems, and ensure accuracy of information.
• Assist in coordinating tasks, documents, and communications between departments.
• Provide responsive and professional support to clients and internal teams.

Skills

Communication skills

Organizational skills

Remote work experience

Email/Chat tools

Job description

We are seeking a dependable and detail-oriented Remote Customer Experience Assistant to join our growing team. In this role, you will assist with daily operations, client communication, and scheduling to help ensure all processes run efficiently. This is a remote position suited for individuals who are organized, proactive, and comfortable managing tasks independently.

Requirements

• Must be 18 years of age or older
• Prior experience in customer service, hospitality, call center, or virtual support roles is preferred
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities in a remote setting
• Comfortable using email, chat, and other virtual tools for daily communication.
• Must have a reliable internet connection

Responsibilities:

• Communicate with clients and team members through email, chat, and phone.
• Confirm schedules, appointments, and follow-up details.
• Maintain records, update internal systems, and ensure accuracy of information.
• Assist in coordinating tasks, documents, and communications between departments.
• Provide responsive and professional support to clients and internal teams.

Benefits:

• Flexible scheduling and remote work environment.
• Competitive compensation and daily pay options.
• Access to exclusive company perks and resources.
• Opportunities for growth and skill development.

Equal Opportunity Statement:

All qualified applicants will receive equal consideration without regard to race, gender, age, disability, or any other protected status. We value diversity and inclusion at every level of our organization.