Remote Customer Experience Banker — Financial Concierge

Huntington Bank; West Point (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS at our West Point, MS branch. You will assist walk-in customers, retain and grow consumer and business relationships, and help customers reach financial goals. You will handle deposits, transactions, and product referrals with accuracy and courtesy.

The role emphasizes exceptional service, strong communication, and adherence to banking policies to support community banking goals.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or related experience preferred.
• Comfort with technology like mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products to customers.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate customers and refer to other bank areas to deepen relationships.
• Follow all policies and procedures for operations and risk management.
• Contribute to team goals with professional banking knowledge.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS at our West Point, MS branch. You will assist walk-in customers, retain and grow consumer and business relationships, and help customers reach financial goals. You will handle deposits, transactions, and product referrals with accuracy and courtesy.

The role emphasizes exceptional service, strong communication, and adherence to banking policies to support community banking goals.