Remote Customer Engineering Manager

United States Digital Space LLC; United States; Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

401k Match

Medical, Dental, and Vision Coverage

Paid-time off (PTO)

Tuition reimbursement

Internet stipend

Pet insurance

Job summary

United States Digital Space LLC is seeking a Manager, Customer Engineering, to lead a talented team responsible for delivering impactful technical solutions. The ideal candidate will be based on the East Coast and will combine technical expertise with leadership skills to enhance customer experiences.

The position offers a competitive salary between $130,000 and $160,000, along with comprehensive benefits including 401k match and medical coverage.

If you have a passion for technology and people leadership, we would love to hear from you!

Qualifications

• 10+ years of experience in technical roles.
• 7+ years of experience managing technical teams.
• Experience leading process improvements.
• Strong knowledge of Microsoft platforms and business apps.

Responsibilities

• Lead a team of Customer Engineers to deliver solutions.
• Drive organizational change to support growth.
• Cultivate a team culture focused on trust and communication.
• Act as the escalation point for customer issues.
• Stay informed on industry trends and technologies.

Skills

Technical experience

Team leadership

Process improvement

Cross-functional collaboration

Microsoft technologies

Job description

United States Digital Space LLC is seeking a Manager, Customer Engineering, to lead a talented team responsible for delivering impactful technical solutions. The ideal candidate will be based on the East Coast and will combine technical expertise with leadership skills to enhance customer experiences.

The position offers a competitive salary between $130,000 and $160,000, along with comprehensive benefits including 401k match and medical coverage.

If you have a passion for technology and people leadership, we would love to hear from you!