Remote Customer Care Specialist - Growth & Impact

Kobie; Nashville (TN); Remote; USD 19,320 - 27,517; Full time

Benefits offered by this job

Robust health insurance

Performance bonuses

Generous PTO

401(k) with company match

Free fitness benefits

Job summary

A recognized loyalty solutions provider is seeking customer service representatives to work remotely from several states, including Tennessee. Successful candidates must have strong communication skills and a high school diploma, with at least 2 years of relevant experience. Responsibilities include managing customer inquiries, resolving issues, and maintaining a positive attitude. Benefits include health insurance, performance bonuses, and career growth opportunities.

Qualifications

• Minimum of 2 years of customer service experience.
• Strong problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Handle incoming inquiries professionally and adhere to guidelines.
• Manage a high volume of inbound calls.
• Take ownership of customer issues and resolve them.

Skills

Customer service experience

Problem-solving skills

Verbal and written communication skills

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Job description

A recognized loyalty solutions provider is seeking customer service representatives to work remotely from several states, including Tennessee. Successful candidates must have strong communication skills and a high school diploma, with at least 2 years of relevant experience. Responsibilities include managing customer inquiries, resolving issues, and maintaining a positive attitude. Benefits include health insurance, performance bonuses, and career growth opportunities.