CSR - Flexible Schedule - Remote

Spade Recruiting; Baton Rouge (LA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Comprehensive training

One-on-one mentorship

Licensing guidance & support

Job summary

Spade Recruiting is seeking motivated individuals for a remote customer service and sales role. You will connect with clients via virtual appointments, explain benefit options, assist with enrollment, and provide ongoing support.

No prior industry experience is required; training, mentorship, and licensing support are provided. This role offers 100% remote work with flexible scheduling and performance-based compensation.

Qualifications

• Excellent communication and people skills.
• Customer-focused and professional attitude.
• Comfortable speaking with clients by phone and video.
• Willing to complete licensing requirements.

Responsibilities

• Connect with clients through phone and Zoom appointments.
• Learn client needs and recommend suitable options.
• Explain programs clearly and professionally.
• Answer questions and provide ongoing assistance.

Skills

Strong communication

People skills

Customer-focused

Professional attitude

Phone and video communication

Self-motivated

Independent remote work

Licensing willingness

Job description

We’re looking for motivated, personable individuals to join our remote team in a combined customer service and sales role.

In this position, you’ll connect with clients through scheduled virtual appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing support.

This opportunity is ideal for someone who enjoys working with people, communicating clearly, and working toward performance-based goals.

No previous industry experience is required. Training, mentorship, and licensing support are provided.

What You’ll Be Doing

• Connect with clients through phone and Zoom appointments

• Learn about each client’s needs and recommend suitable options

• Explain available programs in a clear and professional manner

• Answer customer questions and provide ongoing assistance

• Help clients complete applications and enrollment

• Follow up with interested and existing clients

• Maintain accurate digital records

• Participate in virtual training and team development

What We’re Looking For

• Strong communication and people skills

• A customer-focused and professional attitude

• Comfortable speaking with clients by phone and video

• Self-motivated and goal-oriented

• Able to work independently in a remote environment

• Comfortable learning new systems and processes

• Willing to complete required licensing

• Previous customer service or sales experience is helpful but not required

What We Offer

• 100% remote work

• Flexible scheduling

• Comprehensive training

• One-on-one mentorship

• Licensing guidance and support

• Qualified client opportunities

• Performance-based compensation

• Bonus and incentive opportunities

• Ongoing professional development

• Advancement into leadership and management roles

Build a Schedule That Works for You

This role offers the flexibility to organize your schedule while developing valuable customer service, communication, and sales skills.