Remote Customer Advocate

srecruiting; Philadelphia (Philadelphia County); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Virtual work from home

Flexible schedule

Work-life balance

Team culture

Career growth opportunities

Job summary

srecruiting is seeking motivated individuals for a 100% remote position supporting a large client network. You will handle client calls, schedule appointments, and present products and packages virtually while completing applications.

No industry experience required as we provide extensive training and support to help you grow professionally and personally; strong communication and teamwork are valued in our energetic, friendly environment.

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.
• Possesses a strong work ethic and drive to succeed.

Responsibilities

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Skills

Communication skills

Active listening

Problem solving

Learning agility

Team player

Strong work ethic

Job description

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.