Remote CS Lead | Fortune 500 & Uncapped Commissions

Net2Source (N2S); San Francisco (CA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Uncapped Commissions

Health/Dental/Vision coverage

Job summary

Net2Source (N2S) is seeking a Customer Success Specialist to manage and grow Fortune 500 accounts, ensuring successful placements and strong client relationships. You will understand staffing requirements, coordinate with delivery teams, and drive client satisfaction from the Bay Area to across the US in a remote-capable role.

The role emphasizes hands-on recruiting, client communication, and experience with VMS/MSP environments, with a focus on Life Sciences or IT MSP clients.

Qualifications

• 3-5 years of experience in Staffing & Recruiting with hands-on recruiting and client communication exposure, preferably Life Sciences or IT MSP clients.
• Strong understanding of VMS and MSP-based accounts.
• Experience with hybrid/offshore delivery models is a plus.
• Proven staffing, recruiting and client communication experience supporting MSP programs from a supplier side.
• Excellent negotiation, interpersonal and relationship-building abilities.

Responsibilities

• Be the single point of contact for Fortune 500 clients.
• Build long-term client partnerships to understand challenges and provide solutions.
• Maximize market share with clients to become their trusted staffing supplier.
• Qualify new job orders and coordinate with delivery leads for coverage.
• Present candidates to Hiring Managers and follow up for feedback.
• Coordinate with clients to schedule interviews and onboarding.
• Coordinate with the recruiting team for screening, orientation, and placement of candidates.
• Use CRM/ATS (Job Diva) to manage activities.
• Maintain proactive, regular communication with clients to gather job descriptions, referrals and leads.

Skills

Staffing & Recruiting

Client communication

Relationship building

Negotiation

Interpersonal skills

ATS/CRM usage

VMS/MSP familiarity

Travel readiness

Time management

Tools

Job Diva ATS/CRM

Job description

Net2Source (N2S) is seeking a Customer Success Specialist to manage and grow Fortune 500 accounts, ensuring successful placements and strong client relationships. You will understand staffing requirements, coordinate with delivery teams, and drive client satisfaction from the Bay Area to across the US in a remote-capable role.

The role emphasizes hands-on recruiting, client communication, and experience with VMS/MSP environments, with a focus on Life Sciences or IT MSP clients.