Remote Cruise Travel Specialist — Craft Unforgettable Sailings

Unique Escapes; Baltimore (MD); Remote; USD 30,000 - 48,000; Part time

Benefits offered by this job

Fully remote work

Onboarding and training

Collaborative team

Growth into cruise specialties

Leadership paths

Job summary

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences and we are seeking a motivated Cruise Travel Specialist. You will connect with clients to understand destinations, budget, dates, and cruise must-haves, then match ships, itineraries, cabins, and onboard packages.

This fully remote role offers part-time or full-time schedules, onboarding, and opportunities to specialize in luxury, family, river, or expedition cruises and build lasting client

Qualifications

• Interest in cruises and sea travel.
• Excellent written and verbal communication skills.
• Ability to guide clients toward a decision.
• Comfort with managing multiple quotes and client details.

Responsibilities

• Connect with clients to understand destinations, style, budget, dates, and cruise must-haves.
• Recommend cruise lines, ships, itineraries, and staterooms based on client needs.
• Turn inquiries into confirmed vacations via email, chat, and phone with a client-first approach.
• Explain options including deposits, payment plans, travel protection, and shore experiences.
• Handle booking details, changes, payments, upgrades, and pre-cruise questions.
• Resolve concerns quickly and build long-term client relationships.
• Share insights on family, romantic, and limited-time promotions and opportunities.
• Grow into specialties and foster referrals, reviews, and repeat sailings.

Skills

Client communication

Sales experience

Hospitality experience

Booking experience

Organizational skills

Tools

CRM systems

AI tools

Online booking platforms

Job description

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences and we are seeking a motivated Cruise Travel Specialist. You will connect with clients to understand destinations, budget, dates, and cruise must-haves, then match ships, itineraries, cabins, and onboard packages.

This fully remote role offers part-time or full-time schedules, onboarding, and opportunities to specialize in luxury, family, river, or expedition cruises and build lasting client