Remote Cruise & Resort Specialist

Lrstravel; Seattle (WA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Onboarding and training

Access to industry travel systems

Professional development resources

Collaborative team culture

Job summary

LRS Travel is seeking organized, remote Cruise & Resort Specialists to help clients plan cruises, resort stays, and vacations. You’ll coordinate reservations, research options, and provide personalized recommendations across travel suppliers from a home office.

This remote role emphasizes strong communication, meticulous organization, and the ability to work independently. Training and access to industry systems support your growth in travel and hospitality.

Qualifications

• Excellent verbal and written communication with strong customer service orientation.
• Proven organizational skills and meticulous attention to detail.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency with computers, web-based applications, email, and CRM systems.
• Reliable high-speed internet connection and dedicated home workspace.
• Must be 18+ and legally authorized to work in your country of residence.
• Prior experience in travel, hospitality, customer service, or administrative roles is a plus but not required.

Responsibilities

• Research and recommend cruises, resort stays, and vacation packages tailored to client preferences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries via phone, email, and online platforms with timely, professional service.
• Maintain accurate travel records and documentation while ensuring data integrity.
• Review reservation information for accuracy and completeness before final confirmation.
• Provide pre- and post-travel support, answering questions and resolving travel-related concerns.
• Uphold company policies, procedures, and customer service standards consistently.

Skills

Communication skills

Organizational skills

Remote work

Time management

CRM systems

Tools

CRM systems

Travel systems

Email

Job description

Position Summary
LRS Travel is seeking organized, customer-focused professionals to join our team as Remote Cruise & Resort Specialists. You'll help clients plan cruises, resort stays, and vacation experiences. Working remotely, you’ll coordinate reservations, research options, and provide personalized recommendations across travel suppliers.

Responsibilities

• Research and recommend cruises, resort stays, and vacation packages tailored to client preferences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries via phone, email, and online platforms with timely, professional service.
• Maintain accurate travel records and documentation while ensuring data integrity.
• Review reservation information for accuracy and completeness before final confirmation.
• Provide pre- and post-travel support, answering questions and resolving travel-related concerns.
• Uphold company policies, procedures, and customer service standards consistently.

Qualifications

• Excellent verbal and written communication skills with strong customer service orientation.
• Proven organizational skills and meticulous attention to detail.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency with computers, web-based applications, email, and CRM systems.
• Reliable high-speed internet connection and dedicated home workspace.
• Must be 18+ and legally authorized to work in your country of residence.
• Prior experience in travel, hospitality, customer service, or administrative roles is a plus but not required.

What We Provide

• Fully remote work environment with flexible scheduling options.
• Comprehensive onboarding and hands‑on training from day one.
• Access to industry-leading travel systems and supplier platforms.
• Continuous learning opportunities and professional development resources.
• Collaborative team culture with ongoing support and mentorship.
• Growth opportunities within the travel and hospitality industry.