Remote Cruise & Resort Planner — Personal Travel Expert

Lrstravel; Miami (FL); Remote; USD 32,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Comprehensive onboarding

Hands-on training

Access to travel systems

Career growth opportunities

Job summary

LRS Travel is seeking organized, customer-focused professionals to join our team as Remote Cruise & Resort Specialists. You'll help clients plan cruises, resort stays, and vacation experiences from a fully remote environment.

You'll coordinate reservations, research options, and provide personalized recommendations across travel suppliers while upholding customer service standards. Training is provided on day one, with flexible scheduling and access to industry-leading systems.

Qualifications

• Excellent verbal and written communication with strong customer service orientation.
• Proven organizational skills and meticulous attention to detail.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency with computers, web-based applications, email, and CRM systems.
• Reliable high-speed internet connection and dedicated home workspace.
• Must be 18+ and legally authorized to work in your country of residence.
• Prior experience in travel, hospitality, customer service, or administrative roles is a plus but not required.

Responsibilities

• Research and recommend cruises, resort stays, and vacation packages tailored to client preferences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries via phone, email, and online platforms with timely, professional service.
• Maintain accurate travel records and documentation while ensuring data integrity.
• Review reservation information for accuracy and completeness before final confirmation.
• Provide pre- and post-travel support, answering questions and resolving travel-related concerns.
• Uphold company policies, procedures, and customer service standards consistently.

Skills

Communication skills

Organizational skills

Remote work ability

CRM systems

Internet & tech savvy

Tools

CRM systems

Web-based applications

Job description

LRS Travel is seeking organized, customer-focused professionals to join our team as Remote Cruise & Resort Specialists. You'll help clients plan cruises, resort stays, and vacation experiences from a fully remote environment.

You'll coordinate reservations, research options, and provide personalized recommendations across travel suppliers while upholding customer service standards. Training is provided on day one, with flexible scheduling and access to industry-leading systems.