Remote Cruise Reservations Specialist

Destination Knot

Boston (MA)

Remote

USD 50,000 - 70,000

Full time

8 days ago

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Benefits offered by this job

Flexible remote work

Comprehensive training and resources

Ongoing mentorship

Travel discounts and perks

Professional development opportunities

Job summary

Destination Knot is seeking enthusiastic Cruise Reservations Specialists for a fully remote position with a flexible schedule. You will help clients explore cruise options, answer questions, and secure reservations tailored to their preferences.

Full training and ongoing support are provided to help you excel in this role. Join a positive, travel-focused team and enjoy income-earning possibilities based on performance, access to exclusive travel discounts, and professional development

Qualifications

Strong communication and customer service skills.
Friendly, professional demeanor and positive attitude.
Ability to work independently and manage time effectively.
Basic computer proficiency and reliable internet connection.
Interest in travel, especially cruising, and helping clients plan memorable experiences.
Previous experience in customer service, sales, hospitality, or travel planning is a plus but not required.

Responsibilities

Assist clients with researching and booking cruise vacations.
Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities.
Respond to client inquiries promptly and professionally via phone, email, or online messaging.
Maintain accurate records of client interactions and booking details.
Collaborate with team members to ensure smooth reservation processes and client satisfaction.
Stay current on cruise industry trends, promotions, and offerings.
Participate in virtual team meetings and training sessions.