Remote Cruise Concierge & Reservations Expert

Network Travel Careers

Boston (MA)

Remote

USD 40,000 - 60,000

Full time

7 days ago

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Benefits offered by this job

Flexible schedule

Fully remote work

Comprehensive training

Booking tools access

Travel discounts

Mentorship and development

Job summary

Destination Knot is hiring Cruise Reservations Specialists for a fully remote role. You will help clients explore cruise options and secure reservations tailored to travel preferences, with full training and ongoing support provided.

Join a travel planning company focused on cruises, hotels, and group travel, offering flexible remote work, competitive training, and opportunities to grow within a supportive team. Ideal for travel enthusiasts who excel in customer service.

Qualifications

Strong communication and customer service skills.
Friendly, professional demeanor and positive attitude.
Ability to work independently and manage time effectively.
Basic computer proficiency and reliable internet connection.

Responsibilities

Assist clients with researching and booking cruise vacations.
Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities.
Respond to client inquiries promptly via phone, email, or online messaging.
Maintain accurate records of client interactions and booking details.
Collaborate with team members to ensure smooth reservation processes and client satisfaction.
Stay current on cruise industry trends, promotions, and offerings.
Participate in virtual team meetings and training sessions.