Remote Cruise Reservations Specialist | Flexible Schedule

Destination Careers; Oregon; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible, fully remote work

Comprehensive training

Access to booking tools

Mentorship

Travel discounts

Job summary

Destination Knot is seeking enthusiastic Cruise Reservations Specialists for a fully remote role. You will help clients explore cruise options, answer questions, and tailor reservations to their travel preferences, with full training and ongoing support to help you excel.

This position is ideal for travel lovers who enjoy working with people and want the flexibility to work from home; prior experience in customer service or sales is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor with a positive attitude.
• Ability to work independently and manage time effectively.
• Basic computer proficiency and reliable internet.
• Interest in travel, especially cruising, and helping clients plan experiences.
• Previous customer service/sales/hospitality/travel planning is a plus but not required.

Responsibilities

• Assist clients with researching and booking cruise vacations.
• Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities.
• Respond to client inquiries via phone, email, or online messaging.
• Maintain accurate records of client interactions and booking details.
• Collaborate with team members to ensure smooth reservation processes and client satisfaction.
• Stay current on cruise industry trends, promotions, and offerings.
• Participate in virtual team meetings and training sessions.

Skills

Communication

Customer service

Independent worker

Computer basics

Travel interest

Sales experience

Job description

Destination Knot is seeking enthusiastic Cruise Reservations Specialists for a fully remote role. You will help clients explore cruise options, answer questions, and tailor reservations to their travel preferences, with full training and ongoing support to help you excel.

This position is ideal for travel lovers who enjoy working with people and want the flexibility to work from home; prior experience in customer service or sales is a plus but not required.