Remote Cruise Booking Support Specialist

Premier Destination Group; Los Angeles (CA); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Onboarding & training

Booking platforms access

Ongoing development

Flexible work environment

Team-oriented culture

Job summary

Premier Destination Group is seeking a Customer Support Cruise Specialist to assist clients with cruise planning, reservations, and a seamless booking experience from start to finish. This entry-level role offers on-the-job training and the chance to grow in the travel industry.

You will work with cruise options, confirm bookings, answer questions about destinations and lines, and maintain records. A customer-first mindset and comfort with online tools are essential.

Qualifications

• Strong communication and a customer-first mindset.
• Detail-oriented with strong organizational skills.
• Comfortable using online systems and booking tools.
• Ability to work independently in a remote or structured environment.
• Customer service or hospitality experience is helpful but not required.

Responsibilities

• Assist clients with cruise options, itineraries, and onboard experiences.
• Support the booking and confirmation process for cruise reservations.
• Answer questions on destinations, cruise lines, and travel requirements.
• Review reservation details for accuracy, including dates and traveler information.
• Maintain organized records of client bookings and communications.
• Provide timely follow-up and support before and after travel.

Skills

Customer service

Communication

Attention to detail

Remote work

Tools

Booking systems

CRM software

Job description

Premier Destination Group is seeking a Customer Support Cruise Specialist to assist clients with cruise planning, reservations, and a seamless booking experience from start to finish. This entry-level role offers on-the-job training and the chance to grow in the travel industry.

You will work with cruise options, confirm bookings, answer questions about destinations and lines, and maintain records. A customer-first mindset and comfort with online tools are essential.