Remote Cruise Booking & Support Specialist

Premier Destination Group; Florida; À distance; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Structured onboarding

Flexible work environment

Remote-friendly

Résumé du poste

Premier Destination Group is seeking a service-focused Customer Support Cruise Specialist to help clients plan and book cruises. This entry-level role involves guiding customers through itineraries, handling reservations, and answering questions about destinations and requirements. Training and ongoing support are provided.

The position offers a flexible work environment with opportunities to develop skills in cruise bookings and client care within the travel industry.

Qualifications

• Strong communication and customer-first approach.
• Detail-oriented with the ability to stay organized.
• Comfortable using online systems and booking tools.
• Ability to work independently in a remote or structured environment.

Responsabilités

• Assist clients with exploring cruise options and itineraries.
• Support the booking and confirmation process for cruise reservations.
• Respond to customer questions regarding destinations, cruise lines, and travel requirements.
• Review reservation details to ensure accuracy, including dates and traveler information.
• Maintain organized records of client bookings and communications.
• Provide timely follow-up and support before and after travel.

Connaissances

Customer service

Communication

Detail-oriented

Remote work

Booking platforms

Description du poste

Premier Destination Group is seeking a service-focused Customer Support Cruise Specialist to help clients plan and book cruises. This entry-level role involves guiding customers through itineraries, handling reservations, and answering questions about destinations and requirements. Training and ongoing support are provided.

The position offers a flexible work environment with opportunities to develop skills in cruise bookings and client care within the travel industry.