Remote Cruise & Hotel Booking Specialist

Premier Destination Group; United States; Remote; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Training and industry tools access

Team mentorship and growth

Job summary

Premier Destination Group is seeking a Remote Customer Service Representative focused on cruise and hotel bookings. You will assist clients with researching, planning, and securing accommodations that fit their preferences, all within a supportive remote environment.

We provide comprehensive training, ongoing support, and opportunities for growth. Prior experience in customer service is beneficial but not required, and strong communication is essential for success in a travel-focused role.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service orientation and problem-solving abilities.
• Able to work independently with strong time-management skills.
• Proficient with basic computer tools and internet access.
• Interest in travel and hospitality industry.

Responsibilities

• Assist clients with researching and booking hotel accommodations and travel options.
• Provide accurate information on options, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms promptly and professionally.
• Maintain organized records of interactions and bookings.
• Collaborate with team to ensure a smooth client experience.
• Stay informed on travel trends and hotel offers.
• Participate in virtual training sessions and team meetings.

Skills

Clear communication

Customer focus

Time management

Independent work

Basic computer skills

Tools

CRM basics

Job description

Premier Destination Group is seeking a Remote Customer Service Representative focused on cruise and hotel bookings. You will assist clients with researching, planning, and securing accommodations that fit their preferences, all within a supportive remote environment.

We provide comprehensive training, ongoing support, and opportunities for growth. Prior experience in customer service is beneficial but not required, and strong communication is essential for success in a travel-focused role.