Entry-Level Remote Cruise Booking Specialist

Aisles & Abroad; Los Angeles (CA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Onboarding & training

Access to booking platforms

Career development

Flexible work environment

Collaborative culture

Job summary

Aisles & Abroad in Los Angeles is hiring entry-level Customer Support Cruise Specialists to help clients plan and book cruises from start to finish. You will assist with options, itineraries, and onboard experiences, and ensure a smooth reservation process with accurate traveler details.

This role offers structured onboarding, access to cruise booking platforms, ongoing training, and a flexible work environment.

Qualifications

• Strong communication and customer-first approach
• Detail-oriented with good organizational skills
• Comfortable using online systems and booking tools
• Able to work independently in a remote or structured environment
• Customer service, hospitality, or administrative experience is helpful but not required

Responsibilities

• Assist clients with cruise options, itineraries, and onboard experiences
• Support the booking and confirmation process for cruise reservations
• Respond to customer questions regarding destinations, cruise lines, and travel requirements
• Review reservation details for accuracy, including dates and traveler information
• Maintain organized records of client bookings and communications
• Provide timely follow-up and support before and after travel

Skills

Customer service

Communication

Attention to detail

Remote work

Booking systems

Job description

Aisles & Abroad in Los Angeles is hiring entry-level Customer Support Cruise Specialists to help clients plan and book cruises from start to finish. You will assist with options, itineraries, and onboard experiences, and ensure a smooth reservation process with accurate traveler details.

This role offers structured onboarding, access to cruise booking platforms, ongoing training, and a flexible work environment.