Remote Cruise Booking Concierge

Careers In Travel | Destination Pros; San Diego (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Travel perks and discounts

Competitive compensation

Professional growth

Job summary

Careers In Travel | Destination Pros is seeking a Remote Travel Customer Support Representative to assist clients in selecting and booking cruises that fit their preferences. You will guide customers through itineraries, ship amenities, and add-ons, ensuring a smooth, remote-friendly booking experience from start to finish.

No travel industry experience is required, but enthusiasm for travel, strong communication, and reliability are essential.

Qualifications

• Strong passion for travel and cruising.
• Excellent communication and organizational skills.
• Ability to work independently and manage time effectively.
• Basic computer skills with experience using booking software and email.
• Customer-focused with ability to meet client needs; no prior experience required.

Responsibilities

• Plan and book clients’ cruises, including accommodations, excursions, and transportation.
• Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
• Coordinate bookings and payment processing, ensuring all details are accurate and timely.
• Address customer inquiries, offer recommendations, and resolve issues during the booking process.
• Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.

Skills

Travel passion

Communication skills

Organization

Time management

Basic computer skills

Customer-focused

Tools

Booking software

Job description

Careers In Travel | Destination Pros is seeking a Remote Travel Customer Support Representative to assist clients in selecting and booking cruises that fit their preferences. You will guide customers through itineraries, ship amenities, and add-ons, ensuring a smooth, remote-friendly booking experience from start to finish.

No travel industry experience is required, but enthusiasm for travel, strong communication, and reliability are essential.