Remote CRM Data & Analytics Specialist

Online River; Los Angeles (CA); Remote; USD 38,572 - 46,838; Part time

Benefits offered by this job

Medical Insurance

Vision and Prescription

Dental Coverage

Job summary

Online River is seeking a Remote CRM Coordinator to optimize our CRM system and enhance customer interactions. The ideal candidate will manage data integrity and provide user support while collaborating with marketing, sales, and support teams. A Bachelor's degree and experience in CRM management are required. This part-time role offers a pay range of $28.00 - $34.00 per hour and provides medical, vision, and dental coverage after a qualifying period.

Qualifications

• Prior experience in CRM management or coordination, ideally in a remote setting.
• Strong written and verbal communication skills for collaborating with cross-functional teams.
• Ability to troubleshoot and resolve CRM-related issues quickly and effectively.

Responsibilities

• Oversee and maintain the CRM system to ensure it meets company needs.
• Ensure the CRM database is up-to-date with accurate customer information.
• Generate regular reports to track customer engagement and sales performance.
• Provide training and support on CRM usage for internal teams.
• Collaborate with departments to streamline and automate CRM processes.
• Segment customer data for targeted marketing campaigns.
• Track and monitor leads throughout the sales pipeline.
• Audit the CRM system for data quality and compliance.

Skills

CRM management experience

Proficiency with CRM software

Strong communication skills

Attention to detail

Problem-solving skills

Education

Bachelor's degree in business, marketing, IT, or related field

Tools

Salesforce

HubSpot

Zoho

Job description

Online River is seeking a Remote CRM Coordinator to optimize our CRM system and enhance customer interactions. The ideal candidate will manage data integrity and provide user support while collaborating with marketing, sales, and support teams. A Bachelor's degree and experience in CRM management are required. This part-time role offers a pay range of $28.00 - $34.00 per hour and provides medical, vision, and dental coverage after a qualifying period.