Remote CRM Automation Pro: Zapier to Make + Pipedrive

RecruitMyMom; United States; Remote; USD 34,000 - 69,000; Full time

Job summary

RecruitMyMom is seeking a remote CRM administrator contractor to manage Make and Zapier migrations from Zapier to Make, configure Pipedrive environments, and build multi-step automations. The role focuses on executing briefs, researching required tech specs, and delivering client-specific CRM projects with independence while senior leadership provides oversight.

You'll work about 20 hours per week, collaborate with integration tools like WATI and PandaDoc, and perform QA, troubleshooting, and

Qualifications

• 2+ years configuring Pipedrive (or similar CRMs) at an admin level.
• Hands-on experience building, testing, and troubleshooting multi-step workflows in Make and Zapier.
• Ability to independently follow documented standards and execute tasks from a written brief.
• Experience configuring third-party integrations including WATI (WhatsApp platforms), PandaDoc (document generation), form builders, and webhooks.
• Proven ability to independently debug broken integration flows, API webhooks, field mapping errors, and data synchronisation issues.

Responsibilities

• Zapier to Make Migration: Manage daily migration of workflows from Zapier to Make to complete projects.
• CRM Building & Configuration: Configure Pipedrive environments including pipelines, fields, permissions, and native integrations.
• Automation Scenario Building: Build, test, and maintain complex, multi-step automations and webhooks using Make and Zapier.
• Third‑Party Tool Integrations: Set up and test tools like WATI and PandaDoc and related add-ons.
• Quality Assurance & Troubleshooting: Perform pre/post go-live QA and debug integration flows, webhooks, and data sync issues.
• First‑Line Support & Oversight: Act as primary client contact for support tickets and coordinate escalation.
• Post‑Implementation Check‑ins: Conduct 7/14/21 day post-go-live check-ins to ensure adoption and resolve issues.
• Team Continuity: Ensure automation deliverables remain on track during team leaves.

Skills

CRM administration

Automation workflows

Technical debugging

Problem solving

Tools

Zapier

Make

Pipedrive

WATI

PandaDoc

Webhooks

Job description

RecruitMyMom is seeking a remote CRM administrator contractor to manage Make and Zapier migrations from Zapier to Make, configure Pipedrive environments, and build multi-step automations. The role focuses on executing briefs, researching required tech specs, and delivering client-specific CRM projects with independence while senior leadership provides oversight.

You'll work about 20 hours per week, collaborate with integration tools like WATI and PandaDoc, and perform QA, troubleshooting, and