Remote Automation Engineer: AI-Driven CRM Workflows

SoftManagement

New York, Northern (NY, KY)

Hybrid

USD 110,000 - 170,000

Full time

3 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

SoftManagement is seeking a Senior Automation Engineer in New York to design and implement automated workflows that streamline commercial processes. You will build and maintain advanced automation using Make, Zapier, and AI agents, integrating CRM systems and optimizing bottlenecks.

You will work in a flexible setup with work-from-home options or the option to work from our New York office, contributing to a high-growth team focused on efficiency and scale.

Qualifications

Experience with API integrations and workflow automation platforms.
Strong understanding of commercial business processes.
Highly organized with a keen eye for detail.

Responsibilities

Build and maintain advanced automated workflows using Make, Zapier, and AI agents.
Integrate CRM systems with marketing and sales automation tools.
Identify operational inefficiencies and propose automated technical solutions.
Monitor and optimize system performance to ensure maximum uptime and reliability.

Skills

API integrations

Automation mindset

Organization & detail

Tools

Make

Zapier

AI agents

Job description

You will work in a flexible setup with work-from-home options or the option to work from our New York office, contributing to a high-growth team focused on efficiency and scale.

Get your free, confidential resume review.

or drag and drop your file here.