Remote Credentialing & Enrollment Specialist

Meridian Street Capital, LLC; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

100% remote

Competitive pay

Health benefits

401(k)

PTO

Parental leave

EAP

Quarterly stipend

ERGs

Home office stipend

Wellness program

Job summary

Rula is a remote-first company dedicated to making mental health care more accessible by streamlining credentialing and enrollment for Providers. This role focuses on timely, accurate credentialing and enrollment, collaborating across teams to support new payer launches and educating associates as processes evolve.

You will contribute to scalable systems, ensuring a smooth provider experience and clear documentation throughout the enrollment lifecycle.

Qualifications

• 2+ years of experience within the healthcare setting, working with or for health insurance plans, networks or credentials verification organizations.
• Experience collaborating across teams cross-functionally (Account Delivery or Provider Success).
• Experience developing, documenting, and optimizing new processes into easy to understand documentation.
• Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify).
• While we are a fully remote company, we are not considering candidates who reside in California or Washington for this particular position.

Responsibilities

• Improve the Provider experience by ensuring timely and accurate credentialing and enrollment.
• Scope enrollment requirements for new payer implementations and submit applications.
• Guide Providers through each step of the credentialing and enrollment process.
• Collaborate with cross-functional teams to support new payer launches and share operational insights.
• Educate and support credentialing and enrollment associates as new processes and payers are introduced.

Skills

Healthcare experience

Cross-functional collaboration

Process documentation

Excel / Sheets

CRM / ticketing tools

Tools

Salesforce

Zendesk

Airtable

Certify

Job description

Rula is a remote-first company dedicated to making mental health care more accessible by streamlining credentialing and enrollment for Providers. This role focuses on timely, accurate credentialing and enrollment, collaborating across teams to support new payer launches and educating associates as processes evolve.

You will contribute to scalable systems, ensuring a smooth provider experience and clear documentation throughout the enrollment lifecycle.