Remote Credentialed Tax Expert — Expert Tax Prep & Guidance

Intuit, Inc.; Jacksonville (FL); Remote; USD 30,000 - 47,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. in the United States seeks a tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms. This virtual role uses video software to interact with clients and deliver high-quality support.

Candidates must hold an active CPA/EA/Practicing Attorney credential, have 2+ years of 1040 experience, and be willing to work at least 20 hours per week. Remote, nationwide eligibility and comprehensive benefits are offered.

Qualifications

• Must possess an active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience.
• 2+ years of experience preparing federal and state individual 1040s for multiple clients per season.

Responsibilities

• This is a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and answer product/software questions.
• Deliver high quality customer interactions with empathy and expertise in tax preparation.
• Utilize government websites and resources to find accurate answers and explain tax terms in everyday language.
• Document customer interactions and work toward KPIs and company goals.
• Participate in training, pilots, and ongoing professional development as required.

Skills

Active CPA/EA/Attorney credential

Tax preparation experience

Customer service

Bilingual English/Spanish

Tools

TurboTax software

Job description

Intuit, Inc. in the United States seeks a tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms. This virtual role uses video software to interact with clients and deliver high-quality support.

Candidates must hold an active CPA/EA/Practicing Attorney credential, have 2+ years of 1040 experience, and be willing to work at least 20 hours per week. Remote, nationwide eligibility and comprehensive benefits are offered.