Expert Credentialed Tax Advisor (CPA/EA/Attorney) – Remote

Intuit; Towson (MD); Remote; USD 37,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a skilled tax professional to help TurboTax customers complete their returns remotely.

You will provide expert tax guidance, perform or supervise full-service preparation, and explain complex tax terms in clear, everyday language. This virtual, customer-facing role requires an active credential (CPA/EA/Attorney), strong communication, and the ability to meet performance targets while following company policies.

Qualifications

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season.
• Must possess or be able to obtain related State licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Willing and able to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology and computer software.
• Strong verbal and written communication skills; customer-focused.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and handle product/software inquiries.
• Document customer interactions and maintain high quality customer experiences.
• Work toward meeting KPI metrics and participate in training and program initiatives.

Skills

Active credential

Tax return experience

PTIN

Bilingual en/es

Customer service

Tools

Video conferencing

Job description

Intuit, Inc. is seeking a skilled tax professional to help TurboTax customers complete their returns remotely.

You will provide expert tax guidance, perform or supervise full-service preparation, and explain complex tax terms in clear, everyday language. This virtual, customer-facing role requires an active credential (CPA/EA/Attorney), strong communication, and the ability to meet performance targets while following company policies.