Remote Creative Workflow Manager

H&R Block, Inc.; Northern (KY); Hybrid; USD 90,000 - 135,000; Full time

Job summary

H&R Block is seeking a Marketing Workflow Manager to own intake for the Creative function, manage the work queue, and coordinate prioritization and delivery across concepting, design, and production. You will serve as the go-to for timelines, status, and what is possible within capacity.

Two workflow managers share this function, covering campaign creative and always-on content, ensuring requests arrive complete and decisions are made promptly to keep work moving.

Qualifications

• Bachelor's degree or equivalent work experience in marketing, business, communications, or related field.
• 5+ years of experience in workflow management, traffic management, project management, marketing operations, or related field.
• Experience managing creative production workflow across multiple channels.
• Experience managing intake, prioritization, and throughput for marketing/creative/media functions.

Responsibilities

• Manage incoming requests for the Creative function and validate briefs for completeness and alignment to campaigns.
• Confirm audience, message, deliverable list, channel specs, and required dates before entry into the queue.
• Track work through concepting, design, copy, production, and approvals to closure.
• Estimate timelines, escalate blockers early, and maintain accurate work queues and priorities.
• Route assets through brand, legal, and compliance review and drive approvals to closure.
• Provide visibility into bandwidth and inform resourcing and sequencing decisions.

Skills

Workflow management

Project management

Marketing operations

Attention to detail

Communication

Education

Bachelor's degree or equivalent

Tools

Workfront

Wrike

Asana

Jira

Job description

H&R Block is seeking a Marketing Workflow Manager to own intake for the Creative function, manage the work queue, and coordinate prioritization and delivery across concepting, design, and production. You will serve as the go-to for timelines, status, and what is possible within capacity.

Two workflow managers share this function, covering campaign creative and always-on content, ensuring requests arrive complete and decisions are made promptly to keep work moving.