Remote Court Liaison & Data Specialist

ABC Legal Services; Virginia (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company matching

Paid time off

7 Paid company holidays

4 Floating holidays per-year

Life Insurance and AD&D Insurance

Long Term Disability

Health Care Reimbursement Flexible SPM

Job summary

ABC Legal Services, based in Virginia, is seeking a Court Support specialist to work remotely. You will contact courts, manage status updates on orders, and ensure documents flow into our system with accuracy.

Responsibilities include handling calls, emails, and live chats with courts and clients, using our in-house Skye system, and maintaining precise data entry. A high school diploma and strong communication are required.

Qualifications

• High school diploma / GED required.
• Legal experience preferred.
• Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
• Strong communication skills, both written and verbal.
• Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
• Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
• Document manipulation experience (PDFs).
• Ability to perform repetitive data-entry tasks with accuracy.
• Ability to read, write and speak English
• Quick learner and willing to learn and grow.

Responsibilities

• Reach out to courts on orders and status updates.
• Communicate professionally with court personnel, attorneys, and clients.
• Use Skye (in-house) to process documents and data entries.
• Manage high-volume calls to assist Courts and customers.
• Relay updated information from Courts to process servers and customers.
• Collaborate with team to identify root causes and inefficiencies in document handling.
• Understand court dockets to download and import documents into internal systems.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Microsoft Office

English proficiency

Data entry accuracy

Document handling

Education

High school diploma / GED

Tools

Teams

Zoom

Outlook

Excel

Word

Online Faxes

Job description

ABC Legal Services, based in Virginia, is seeking a Court Support specialist to work remotely. You will contact courts, manage status updates on orders, and ensure documents flow into our system with accuracy.

Responsibilities include handling calls, emails, and live chats with courts and clients, using our in-house Skye system, and maintaining precise data entry. A high school diploma and strong communication are required.