Court Support Lead

ABC Legal Services; Town of Montana (WI); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Floating holidays

Life insurance

AD&D insurance

Long-term disability

Health care FSA

Dependent care FSA

EAP

Pet insurance

Job summary

ABC Legal Services is seeking a Lead role in Wisconsin to guide a small team and manage day-to-day operations within the Court Support processes. You will oversee scheduling, feedback, training, and performance reviews, acting as the liaison between staff and upper management.

You will drive improvements, coach direct reports, and participate in hiring decisions where appropriate while maintaining a fast-paced, detail-oriented environment.

Qualifications

• Proven experience in a leadership role or leadership skills with logistics.
• Strong problem-solving, organizational, and communication skills.
• Ability to lead and motivate teams in a fast-paced environment.
• Advanced knowledge of Skye, particularly related to Sheriffs/Partners is a plus.

Responsibilities

• Lead, coach, and mentor direct reports.
• Monitor and optimize workflows to enhance operational efficiency.
• Collaborate with other departments to ensure seamless execution of Court Support processes.
• Develop and implement training programs to improve team performance.
• Drive process improvements and suggest new solutions to improve performance metrics.

Skills

Leadership

Problem-solving

Organizational skills

Communication

Team leadership

Tools

Skye

Job description

Please note - Only internal applicants (current ABC Legal employees) will be considered for this vacancy.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We have been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Lead role at ABC Legal serves as the entry-level management position, guiding individuals, small team, or project involving directreports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews and serve as a point of contact between staff and higher management. Leads may also participate in hiring decisions for their team and recommend disciplinary actions when necessary.

Key Responsibilities:

• Lead, coach, and mentor direct reports.
• Monitor and optimize workflows to enhance operational efficiency.
• Collaborate with other departments to ensure seamless execution of Court Support processes.
• Develop and implement training programs to improve team performance.
• Drive process improvements and suggest new solutions to improve performance metrics.

Qualifications:

• Proven experience in a leadership role or leadership skills with logistics.
• Strong problem-solving, organizational, and communication skills.
• Ability to lead and motivate teams in a fast-paced environment.
• Advanced knowledge of Skye, particularly related to Sheriffs/Partners is a plus.

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity.Join our team today!

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Pay: $40,000 to $54,000 depending on location. Full-time Monday-Friday