Remote COTS Systems Engineer - Enterprise IT & Security

DMI (Digital Management, Inc.); United States; Remote; USD 101,000 - 126,000; Full time

Job summary

DMI is seeking a Commercial OffThe-Shelf (COTS) System Engineer to operate, maintain, and enhance enterprise applications hosted in on-prem, virtualized, and AWS environments. You will ensure reliability, security, and performance of critical IT systems and participate in the design and implementation of enterprise-scale technical solutions.

This fully remote position requires U.S. citizenship and the ability to obtain a government security clearance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related discipline.
• 5+ years of IT experience supporting enterprise systems.
• 5+ years of experience in production or industrial engineering environments.
• In depth knowledge of Windows troubleshooting and configurations.
• Knowledge of Linux OS, databases, networks, certificates, and system integration.
• Ability to independently research issues and develop technical solutions.
• Strong written and oral communication skills; proficient with Microsoft Office Suite.
• U.S. Citizenship and ability to obtain government clearance.
• Remote work capability with a suitable telework environment.

Responsibilities

• Perform daily maintenance of enterprise applications across Windows and RHEL (virtualized and AWS-hosted).
• Plan, coordinate, and execute OS, database, and application upgrades with IT groups.
• Monitor systems to ensure availability and performance.
• Coordinate IT service delivery for mission needs.
• Troubleshoot complex issues, conduct RCAs, and implement corrective actions.
• Document system changes via Change Requests and tickets (e.g., ServiceNow).
• Review vulnerability and security scan results and mitigate findings per security practices.
• Ensure compliance with policies, standards, and SLAs.
• Follow SECapproved processes for ticket management and reporting.
• Collaborate with engineers and operations to support system performance and readiness.
• Provide knowledge sharing and cross-training to staff.

Skills

Windows troubleshooting

Linux OS

Networking

System integration

Troubleshooting

Communication

MS Office

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related discipline

Tools

AWS

Job description

DMI is seeking a Commercial OffThe-Shelf (COTS) System Engineer to operate, maintain, and enhance enterprise applications hosted in on-prem, virtualized, and AWS environments. You will ensure reliability, security, and performance of critical IT systems and participate in the design and implementation of enterprise-scale technical solutions.

This fully remote position requires U.S. citizenship and the ability to obtain a government security clearance.