Remote Corporate Travel Counselor (Sabre Expert)

American Express Global Business Travel; Northern (KY); Hybrid; USD 39,000 - 73,000; Full time

Benefits offered by this job

Travel perks

Flexible benefits

Job summary

American Express Global Business Travel is seeking a Travel Counselor to support corporate clients remotely in the United States. You will advise and arrange travel for individuals and groups, conduct research on options, and book domestic and international travel across air, rail, and accommodations.

The role requires Sabre GDS expertise, strong customer service, and professional communication. The 24/7 Traveler Care unit includes flexible shifts; join a supportive, inclusive culture with

Qualifications

• Passion for excellence in client service.
• Native GDS Sabre expertise.
• Strong knowledge of international travel.
• Phone and email servicing experience.
• Professional communication (written and verbal).
• Attention to detail and data privacy.

Responsibilities

• Advise and arrange travel for corporate customers.
• Research travel options and anticipate traveler needs.
• Book domestic and international travel in various classes.
• Ensure compliance with travel policies and provider rules.
• Use positive telephone service techniques and handle special requests.
• Collaborate within the team to coach and mentor for service improvement.

Skills

Customer service

Phone / Email support

Communication

Attention to detail

Teamwork

Problem solving

Tools

Sabre GDS

Job description

American Express Global Business Travel is seeking a Travel Counselor to support corporate clients remotely in the United States. You will advise and arrange travel for individuals and groups, conduct research on options, and book domestic and international travel across air, rail, and accommodations.

The role requires Sabre GDS expertise, strong customer service, and professional communication. The 24/7 Traveler Care unit includes flexible shifts; join a supportive, inclusive culture with