Remote Conversational AI Platform Engineer - GenAI & AWS

Cognizant; Olympia (WA); Remote; USD 84,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Conversational AI Platform Engineer to design, develop, and deploy enterprise-grade conversational AI solutions, voice and chat bots, powered by AWS services and LLMs. You will collaborate with AI engineers, architects, and product owners to deliver innovative AI-driven experiences.

The role offers a remote US-based position, flexible work arrangements, and a compensation package including medical/dental/vision, 401(k), and performance incentives.

Qualifications

• Hands-on experience developing Conversational AI and Agentic AI platforms using Amazon Bedrock, Bedrock AgentCore, AWS Lex, AWS Strands SDK/Framework, and related AWS AI services.
• Hands-on experience building production-grade Generative AI solutions using Amazon Bedrock, including LLM application development, agent workflows, tool calling, and function calling.
• Strong experience designing and developing voice bot and chat bot solutions, including intent modeling, conversation design, prompt engineering, and NLU concepts.
• Strong AWS cloud development experience including AWS Lambda, Amazon S3, DynamoDB, API Gateway, IAM, and CloudWatch.
• Experience securing enterprise AI applications through guardrails, prompt injection mitigation, data protection, access controls, responsible AI controls, and AI security best practices.

Responsibilities

• Design, develop, and deploy conversational AI platforms, including voice bots and chat bots, using AWS Lex and other deterministic bot technologies.
• Build and orchestrate Agentic AI applications leveraging Amazon Bedrock, Bedrock AgentCore, and AWS Strands SDK/Framework.
• Develop production-grade Generative AI and LLM-based applications utilizing tool calling, function calling, multi-agent workflows, and agent orchestration patterns.
• Monitor, optimize, troubleshoot, and continuously improve AI agents and conversational systems for accuracy, latency, scalability, reliability, observability, and cost efficiency.

Skills

Conversational AI

Agentic AI

LLM integration

Prompt engineering

NLU design

AWS orchestration

Bot analytics

Tools

AWS Lex

Bedrock

Bedrock AgentCore

AWS Strands SDK

Lambda

S3

DynamoDB

API Gateway

IAM

CloudWatch

GitHub Copilot

Job description

Cognizant is seeking a Conversational AI Platform Engineer to design, develop, and deploy enterprise-grade conversational AI solutions, voice and chat bots, powered by AWS services and LLMs. You will collaborate with AI engineers, architects, and product owners to deliver innovative AI-driven experiences.

The role offers a remote US-based position, flexible work arrangements, and a compensation package including medical/dental/vision, 401(k), and performance incentives.