Remote Conversational AI & NLP Expert

Linda Werner & Associates, Inc.; United States; Remote; USD 90,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Linda Werner & Associates, Inc. seeks an experienced Conversational AI & NLP Specialist to design, develop, and deploy intelligent AI solutions that enhance employee support and streamline operations.

You will lead cross-functional projects, translate business needs into technical specs, evaluate AI performance, and collaborate with Salesforce and enterprise systems to deliver scalable automation across a global organization. This is a nine-month contract with 40 hours weekly.

Qualifications

• 5+ years hands-on experience developing, implementing, or optimizing conversational AI, NLP, or related AI solutions.
• Experience building AI assistants, chatbots, intelligent workflows, or similar AI powered capabilities.
• Strong understanding of conversational AI architecture, ML concepts, NLP techniques, and AI evaluation methodologies.
• Experience translating complex business requirements into technical specifications and scalable solutions.
• Proven ability to work directly with engineering teams while communicating with business stakeholders.
• Experience evaluating business processes and identifying opportunities for automation and workflow optimization.
• Ability to develop detailed process documentation, workflow diagrams, functional requirements, and technical specifications.

Responsibilities

• Design, develop, evaluate, and optimize conversational AI solutions, intelligent assistants, and automated workflows for employee support and operational efficiency.
• Apply NLP techniques, ML methods, statistical analysis, and text representations for classification and automation.
• Partner with engineers to develop scalable algorithms and reliable AI systems.
• Integrate AI capabilities with APIs, databases, enterprise apps, and existing business systems.
• Establish technical direction and best practices for conversational AI solutions including architecture and evaluation.

Skills

AI/NLP experience

Conversational AI

Stakeholder communication

Education

Master's degree in CS/Computing

Tools

Salesforce Service Cloud

LLMs

Job description

Linda Werner & Associates, Inc. seeks an experienced Conversational AI & NLP Specialist to design, develop, and deploy intelligent AI solutions that enhance employee support and streamline operations.

You will lead cross-functional projects, translate business needs into technical specs, evaluate AI performance, and collaborate with Salesforce and enterprise systems to deliver scalable automation across a global organization. This is a nine-month contract with 40 hours weekly.