Senior Conversational AI & NLP Specialist

Linda Werner & Associates, Inc; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Linda Werner & Associates, Inc seeks an experienced Conversational AI & NLP Specialist to design, develop, and deploy intelligent AI solutions that improve employee experiences and optimize business operations.

The successful candidate will combine hands-on expertise in conversational AI, NLP, ML, and workflow automation with strong cross-functional leadership to drive workforce optimization initiatives across Salesforce and related enterprise technologies in a global organization.

Qualifications

• 5+ years hands-on experience in conversational AI/NLP.
• Experience building AI assistants, chatbots, or intelligent workflows.
• Ability translate business needs into technical specs.
• Experience with cross-functional collaboration.
• Knowledge of UX for conversational interfaces.

Responsibilities

• Design, develop, and optimize conversational AI solutions and automated workflows.
• Apply NLP and ML techniques to support classification and automation.
• Lead cross-functional teams and coordinate stakeholders.
• Translate business objectives into technical requirements and plans.
• Define evaluation strategies and measurable success criteria.

Skills

Conversational AI

NLP

Workflow Automation

Stakeholder Communication

Technical Leadership

Project Planning

Education

Master's degree or related field

Tools

Salesforce

Workday

ServiceNow

SQL

Python

LLMs

Job description

Linda Werner & Associates, Inc seeks an experienced Conversational AI & NLP Specialist to design, develop, and deploy intelligent AI solutions that improve employee experiences and optimize business operations.

The successful candidate will combine hands-on expertise in conversational AI, NLP, ML, and workflow automation with strong cross-functional leadership to drive workforce optimization initiatives across Salesforce and related enterprise technologies in a global organization.